Primary Care Service

A support service is available for GPs and their staff; promoting workplace health support, preventing and controlling risks to health in the workplace and mitigating the impact of illness at work.

Health@Work offers a wide range of activities to deliver workplace health awareness:

Individual Practices:

• A telephone help line – 0151 236 6608 – for staff who have concerns or queries with regard to workplace health, safety and welfare

• Customised workshops to help practices in identifying their workplace needs, followed by an action plan that helps take the agenda forward

• Ongoing reviews throughout the year to establish if the plan is working

• Support the development of policies and procedures, in line with the PCT’s policies and procedures, to reduce workplace ill health e.g. family friendly policies

• Health & Safety and Disability Access inspections and audits of practices which include a detailed report of the findings and recommendations for change

• Training in First Aid, Health and Safety, Risk Assessment and many more

Support across a range of GP practices

• Quarterly newsletters to practices and PCTs on Workplace Health and Safety issues in primary care both nationally and locally
• Risk Assessment workshops
• H&S courses primarily aimed at practice managers
• Stress Management workshops
• Sickness Absence Management training for practice managers
• Regular reviews of existing support via practice managers
• On site advice of imminent danger to staff
• Audit as directed by the Risk and Health and Safety Department

Act as Gatekeeper to Workplace Health services for GPs

Health@Work has an established framework for this service that is subcontracted to Norwich Union Health Care. The service provides GPs with confidential workplace health support.

Health@Work is the first point of contact for both self-referral by GPs and referral by others, such as the PCT or Local Medical Committee, to ensure that the appropriate level of service is provided.

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Primary Care Newsletter Issue 5 - Xmas Edition
Primary Care Newsletter Issue 4
Primary Care Newsletter Issue 3
Primary Care Newsletter Issue 2
Primary Care Newsletter Issue 1